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Position Details
Reference Number 15088
Position Title HIS Clerical Operations Manager - Richmond and Freemasons
Employment Type Full Time
Division Epworth Corporate
Location Richmond
Award Classification Epworth HealthCare Health Professionals Individual Agreement - Deputy Chief Health Professional Grade 1 Year 3
Hours 38
Position Summary
  • Leadership Opportunity
  • Join a Great Team
  • Primarily located in Richmond, close to CBD and public transport

The Role 

Epworth Health Information Services is seeking an enthusiastic and vibrant HIM to join our team as the HIS Clerical Operations Manager, Richmond and Freemasons. 

In this newly created role, you will be responsible for the effective management of the clerical operations of our Health Information Services team. This  includes the scanning workflow at both Epworth Richmond and Freemasons, as well as coordination of acute medical record forms across all 8 Epworth sites and attendance at the Epworth Clinical Practice Committee.

The successful applicant will be self-directed, have initiative, excellent problem solving and organisational skills. They will be an active and courteous member of the HIS leadership team with sound management capabilities.

Key Responsibilities Include:

  • Staff management and leadership of HIS Clerical staff at Richmond and Freemasons
  • Recruitment, coordination and training of HIS Clerical staff
  • Management of acute medical record forms across all Epworth sites including creation of new forms and revision of existing forms
  • To liaise with the BOSSnet DMR Development Manager and other HIS Site Managers regarding the digital medical record
  • Management of departmental budget to ensure department runs an annual surplus in conjunction with other HIS Managers
  • Planning and participation in Quality activities to facilitate Accreditation requirements at both departmental and organisational level
  • Provision of training and liaison with Unit Receptionists, Patient Administration Staff, Allied Health Staff, and Clinical Staff in HIS/Organisational expectations, practices and processes
  • Oversee archiving requirements of clinical documents and provide advice to departments on correct practices


Skills & Experience


  • Extensive experience working as a Health Information Manager
  • Bachelor Health Information Management or equivalent
  • Eligible for HIMAA membership


  • Previous staff management experience
  • Experience working with a digital medical record


About Epworth

Epworth HealthCare is a world-class, not-for-profit, private health care group dedicated to providing the best possible outcomes for our patients by providing the best possible care. Across our eight locations patients and staff have access to state-of-the-art diagnostic, surgical and procedural technology, world-class theatres and equipment and benefit from the extensive teaching and research occurring at Epworth every day.

The Epworth Difference is defined by our unique culture and dedication to giving outstanding patient care. From the way we recognise and reward our staff to our attitude toward the patient experience, Epworth is for those with the ambition to get better, give the best possible care and lead their field.

Epworth is a great choice for staff who want to be part of a cutting-edge, fast paced and progressive environment.

Enquire/Apply for this Position 

To obtain more information refer to the attached position description.


Direct your enquiries to the contact person listed below.


Applications must be submitted online – to apply for this position click Apply Now


All appointments are made subject to a satisfactory National Police Check conducted by Epworth and a valid employee Working with Children Check to be provided by the applicant.


Note: Applications from Recruitment Agencies will not be accepted.


Contact Person Andrew Zafirakos, Group Manager, HIS & Patient Revenue
Contact Number 0402 787 789
Contact Email
Closing Date 25/10/2018
Position Description
HISClericalOperationsManager-Richmond&Freemasons_Sep2018.pdf Open
Application Guide View Guide
Please Note : This advertisement will close at 11.45pm on the closing date.
All applications must be submitted on line and prior to the closing date - late applications will not be accepted.
For queries relating to the position call the contact person listed.
For assistance using this eRecruit system call the Recruitment Service Centre on (03) 9936 8012.