• Office-based role located in Richmond, close to the CBD and public transport
• Join Victoria's leading not-for-profit private hospital group
• Permanent Part-Time positions available (3, 4 or 5 nights per week)
• Monday to Friday (4:30pm to 9:30pm / 3:30pm to 8:30pm)

The Role 

The Health Information Services (HIS) department is seeking professional, enthusiastic and motivated team players to join our busy, dynamic department in a role based onsite at our Richmond campus. Please note, you will be required to work onsite in this position, there is no capability to support working from home in this role.

As a HIS Clerk, your primary responsibility will involve collecting, sorting, prepping and scanning of large volumes of patient medical records and releasing the documentation to our Scanned Medical Record (SMR) in a timely and efficient manner. In this role, you will also be responsible for all reception duties when rostered, which will include answering of telephone enquiries, responding to emails and fax requests, and actioning any requests for patient information received from various stakeholders including other health services, General Practitioners (GPs) and other health professionals. In addition, you will also deliver and collect patient medical records to and from different areas within the hospital, and you will undertake other manual and administrative tasks including but not limited to, filing of old paper-based medical records, moving of boxes containing scanned documents, and ordering of patient medical records from our offsite storage facility.

Responsibilities include:

• Scanning large volumes of paper-based patient medical records using the BOSSnet Digital Medical Record system.
• Collecting medical records from the wards and departments throughout the hospital on daily ward rounds.
• Answering phone based and email based enquires from internal and external stakeholders.
• Responding to information requests in accordance with the department’s release of information guidelines to ensure continuing care for patients.
• Collecting, scanning and re-directing mail.
• Performing general department duties as required.

To be successful you will have:

• Excellent customer service skills with a focus on meeting the needs of internal and external stakeholders
• Flexible in a changing work environment with an openness to changing processes and procedures
• Ability to work autonomously and make independent decisions whilst also able to work effectively and supportively in a team environment
• Proven attention to detail and high care taken with tasks
• Can effectively communicate using verbal, written and non-verbal communication to clearly convey information to other staff, patients, clinicians and additional stakeholders
• Excellent organisational skills with a proven ability to prioritise workload effectively and meet deadlines
• Collaborative working style willing to work closely with various stakeholders to find solutions to workplace challenge

At Epworth, everybody matters.

It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

• Salary packaging benefits of $15,990 per annum
• In addition, you will be able to salary package meal/accommodation expenses up to $2,650 per annum
• Reduced out-of-pocket expenses for health services at Epworth
• Discounted private health insurance
• Discounts to leading Australian retailers through the "My Benefits" Program including Fitness Passport

About Richmond

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.

At Epworth, we care.

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities

Sound interesting?

To apply, click the APPLY button now and attach your CV and cover letter.

For more information, please refer to the attached position description or contact Monika Bosnich, HIS Clerical Operations Manager on (03) 9516 2623.

As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.