• Exciting opportunity work for a leading private not-for-profit health organisation
• Be part of a dynamic team as Medical Record Access Officer
• Salary packaging and staff benefits

The Role

Epworth Richmond Health Information Services (HIS) is seeking a professional, enthusiastic and motivated team player to fill the position of Medical Record Access Officer.

This full-time position will be responsible for all medical record access requests that are received across Epworth HealthCare with similar skillset to a Freedom of Information Officer (FOI) role.

Responsibilities of this position include:

• Ensuring medical record access requests are provided to applicants within 45 days of receipt
• Ensuring the applicant is aware of the medical record access options available to them including viewing with clinical explanation
• Invoicing applicants of applicable fees
• Updating the RiskMan Medicolegal database as required
• Forwarding requests for medical reports to appropriate doctors
• Ensuring all clinical trial requests are actioned
• Handling telephone queries from staff, patients and legal advisers in relation to health information access
• Interpreting incident reports and relevance to the access requested

Skills & Experience

To be successful in this role you will have:  

• Well-developed organisational skills
• Effective communication and interpersonal skills
• High attention to detail
• Appropriate knowledge of medical terminology

Knowledge of the Privacy Act / Health Records Act 2001 and previous experience within a Health Service would be advantageous.

What we offer you

• Competitive salary and superannuation
• Access to salary packaging of up to $9,010 p.a.
• Discounted private health insurance
• Heavily reduced health services
• Access to the largest educational scholarship program of its kind in Australia
• Access to Epworth Benefits and Employee Assistance Program

About Epworth

Epworth HealthCare is Victoria’s largest not for profit private hospital group dedicated to providing the best possible outcomes for our patients by providing the best possible care. Across our ten locations now with Epworth Eastern Kew, patients and staff have access to state-of-the-art diagnostic, surgical and procedural technology, world-class theatres and equipment and benefit from the extensive teaching and research occurring at Epworth every day.

The Epworth Difference is defined by our unique culture and dedication to giving outstanding patient care. From the way we recognise and reward our staff to our attitude toward the patient experience, Epworth is for those with the ambition to get better, give the best possible care and lead their field.

Epworth is a great choice for staff who want to be part of a cutting-edge, fast paced and progressive environment.

Epworth Richmond

Epworth Richmond is a rapidly growing and fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.

Enquire/Apply for this Position 

To obtain more information refer to the attached position description.

Please direct your enquiries to the contact person listed below.

Applications must be submitted online – to apply for this position click Apply Now

All appointments are made subject to a satisfactory National Police Check conducted by Epworth and a valid employee Working With Children Check to be provided by the applicant.

Note: Applications from Recruitment Agencies will not be accepted.