• Join a leading not-for-profit healthcare organisation
• Salary packaging and competitive staff benefits
• Richmond location, close to CDB and public transport
• Part-Time Permanent Opportunity - Monday to Friday (25 hours per week)
• Afternoon Hours
  
  

The Role

The Health Information Services (HIS) department is seeking professional, enthusiastic and motivated team player to fill the position of HIS Clerk to join our Richmond campus. You will be rostered to work Monday to Friday afternoon's in our friendly Health Information Services team.

As a HIS Clerk, you will be responsible for providing support in various administrative functions within the HIS including answering of telephone enquiries, responding to emails, actioning requests for information, delivery and collection of medical records from various hospital areas, ordering medical records from offsite storage, prepping, filing, and scanning of paper-based records. 

Working Hours:

You will be rostered to work 5 days a week (Monday to Friday), working the afternoon shift commencing at 4:30pm and finishing at 9:30pm (5 hours per evening).

At times, you will be required to work a shift starting and finishing earlier (3:30pm to 8:30pm)

Please note: You are required to be on-site for this role at all times, there is no capability to work from home.

Responsibilities include:

• Answering phone based and email based enquires from internal and external stakeholders.
• Responding to information requests in accordance with the department’s release of information guidelines to ensure continuing care for patients.
• Collecting, scanning and re-directing mail.
• Performing general department duties as required.
• Scanning paper-based patient medical records using the BOSSnet Digital Medical Record system.

To be successful you will have:

• Excellent customer service skills with a focus on meeting the needs of internal and external stakeholders
• Flexible in a changing work environment with an openness to changing processes and procedures
• Ability to work autonomously and make independent decisions whilst also able to work effectively and supportively in a team environment
• Proven attention to detail and high care taken with tasks
• Can effectively communicate using verbal, written and non-verbal communication to clearly convey information to other staff, patients, clinicians and additional stakeholders
• Excellent organisational skills with a proven ability to prioritise workload effectively and meet deadlines
• Collaborative working style willing to work closely with various stakeholders to find solutions to workplace challenge
• Knowledge of the Privacy Act / Health Records Act 2001 (Vic)
  
  

At Epworth, everybody matters.

It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

• Salary packaging benefits of $9,010 per annum
• In addition, you will be able to salary package meal/accommodation expenses up to $2,650 per annum
• Zero or reduced out-of-pocket expenses for health services at Epworth
• Discounted private health insurance
• Discounts to leading Australian retailers through the "My Benefits" Program
  
  

About Richmond
Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.

At Epworth, we care.
We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire/ Apply for this Position
Sound interesting? To apply, click the APPLY button now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Monika Bosnich on (03) 9516-2623.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.